The roving health hub updated schedule.  The Spring COVID booster programme has finished however, we are still offering Blood pressures, Weight checks and signposting advice.

No appointment necessary, please just attend during the times list below:

Please find attached this months Primary Care Network newsletter  - Click here

The trial of a new online consultation platform, called AccuRx is going very well. We have had feedback from some of our patients who have used to and it seems to be much easier to use and takes less time to complete. 

Therefore, we have decided to pause the use of eConsult at this time and use AccuRx. 

Here is a patient information video for more information and how to use: https://www.youtube.com/watch?v=ZOTMVlTlYzA

The link is available on the front page of our website, or via this link Contact us about your request (accurx.com)

If you do use the new platform we would like to hear your feedback, please do email the Practice. 

In line with their commitment to security, Patient Access have introduced a new multi-factor authentication (MFA) log-in process for Patient Access, which comes into effect from May 2024. 

Patients will be required to input a one-time-passcode (OTP) from an authenticator application to log-in to their account. You can find more information on the Patient Access website here. 

Patients can choose an authenticator application for mobile or desktop devices, and there are several free options to choose from. Suggestions here.  

For those who do not have a mobile phone: Patient Access are making changes so that patients do not need to add a mobile phone number to their Patient Access account. They can instead choose to use a desktop authenticator to complete the MFA log-in.

For more information visit EMIS Patient Access directly here or contact their Support Desk.

Alternatively, you can download and use the NHS app (Available on smart devices and computers) full details are available here https://www.nhs.uk/nhs-app/ 

Please find attached this months Primary Care Network newsletter - via this link

Please find attached an update from the Hampshire and Isle of Wight Intergated Card Board which overseas the provision of healthcare, has changed its position and guidance to GPs on the prescribing of gluten free foods. This means gluten-free goods will not longer be available on prescription. 

This process started across the system in January 2024.

Any patient who has gluten free products prescribed will be contacted. 

Full details and FAQs can be found here -  Gluten Free foods FAQs.pdf

Useful patient resources: Patient webinars: Coeliac Disease - https://patientwebinars.co.uk/condition/coeliac-disease/webinars/

Coeliac UK: Living Gluten Free and Gluten Free Checklist - https://www.coeliac.org.uk/information-and-support/living-gluten-free/the-gluten-free-diet

You can also find recipes and tips for managing a gluten-free diet on the Coeliac UK website - www.coeliac.org.uk/home/ 

Dr Goodman has now retired from Chawton Park Surgery.  We wish him luck in his future endeavours. 

All patients that were registered with Dr Goodman have been allocated a new named GP.  However, you can see any of the GPs that work at the Practice. This will show on your NHS app. 

If you would prefer a different named GP to the one you have been allocated, please do not call the Practice, the Patient Co-Ordiantors cannot help with these queries, please email the Practice at hiowicb-hsi.chawtonparksurgery@nhs.net 

The Practice does have first contact physiotherapist available at the Practice that you can book in for an assessment without seeing the GP.

To compliment this service, the Circle MSK service now has an app available, to support you with MSK (musculoskeletal) problems. It:
• Introduces and explains the MSK service, including contact information
• Contains useful information about MSK conditions
• Includes exercises to support you to manage your condition
• Offers advice on “Waiting Well” – if you’re waiting for an appointment
• Allows you to refer yourself to the MSK service for physiotherapy using Phio

Full details are avaiable here: https://circleintegratedcare.physiapp.com/ 

MMR cases are increasing.

There is a recall system in place where NHS England are proactively contacting all parents and guardians of 6 to 11 year olds regarding the importance of having two doses of MMR. This includes patients whose children are fully vaccinated.

The Practice has been contacting patients directly for those with children aged 6 to 11 years who we believe do require a vaccination. 

However, we are able to offer MMR vaccinations to any patients who have not had two doses before in their lifetime. If you have any queries please do contact the Practice team on 01420542542. Appointments are also available via the NHS app and online accounts.

Diabetic Eye Screening has changed the frequency of screening for Patients who are at a lower risk of diabetic eye related diseases. 

Patients who are at a lower risk, will now be invited for screening every 2 years instead of every year. 

How can I find out more about NHS diabetic eye screening?

To read more about diabetic eye screening and diabetic retinopathy visit:

Diabetic eye screening - Diabetic eye screening - NHS (www.nhs.uk)

Your guide to diabetic eye screening - Your guide to diabetic eye screening - GOV.UK (www.gov.uk) 

From 1st November 2023, Healthcare professionals will no longer be able to book non-emergency patient transport.

Please read the attached poster for further information -  Whats changing Nov 2023 - Patient Version.pdf

The Practice now has a facebook page, which will be used for updating our patients on important information, Facebook

The A31 has a dedicated cancer care-co-ordaintor who is available to be contacted regarding support for patients with cancer, also to help to keep our patients up to date with what free screening is available to all patients.

 Hannah is available via  hiowicb-hsi.a31cancercare@nhs.net for routine queries and support. For any urgent queries or medical advice please do contact the surgery as normal, or 111 or 999 in an medical emergency. 

More information please see the dedicated page by clicking here -  Cancer Care Coordinator advice pages

The practices of the A31 Primary Care Network are pleased to announce that from June 10^th there will be additional Saturday appointments in the Alton & Four Marks area available for our patients to book.

These appointments will be run on our behalf by Mid Hants Healthcare and held at Chawton Park Surgery on behalf of the registered patients of The Wilson Practice, Chawton Park Surgery and Boundaries Surgery. This will be a local service provided for our patients and delivered within Alton and you may recognise some of the team members from your usual practices!

The new service will offer a wider range of services for our Alton and Four Marks population than currently offered on a Saturday and run between 09:00 – 17:00.  Please check our A31 PCN Facebook page and your practice websites for more information as the service develops.

To book an appointment please contact your Practice as usual.  Appointments will be available for booking from 1 June 2023.